Responsibilities

•             Gather, analyse and formalise user’s business requirements and processes, evaluate on feasibility of implementation and manage scope of project.

•             Prepare project documentation such as Requirement Specifications/Use Case Specifications etc Adhere to project scope, update requirement traceability matrix, inform and record out-of-scope issues.

•             Develop technical design specification and translate technical design into process/program specification. Involve in the design review session.

•             Make changes to configurable items, which include hardware, software, documentation, etc.

•             Participate in Coding and Code Review.

•             Assist in the integration testing, system testing, User Acceptance Test & implementation activities. 

•             Prepare user manual and operations manual, and plan & facilitate training of users and operators.

•             Provide post implementation support (including production support and service requests).

•             Escalate and discuss critical issues such as scope creep with the relevant managers.

•             Conduct requirement gathering sessions. Conduct gap analysis of current business process to identify improvement opportunities.

Requirements

•             Typically 2-4 years IT experience

•             Familiar with Software Development Life Cycle (SDLC)

•             Ability to produce specifications for documentations and implementations

•             Experience in IT business analysis techniques

•             Self-motivated with a positive “can-do” attitude, creative with excellent presentation, communication, negotiation and interpersonal skills including strong persuasive techniques.

•             Ability to lead, develop and maintain respectful and trusting relationship;

•             Proficient in written and spoken English

•             Able to travel as required