Role and Responsibilities :
- Perform Storage administration such as health-check, problem resolution, configuration, storage LUN provisioning, SAN switch Zoning and performance tuning for SAN and NAS.
- Develop methodologies and best practices in implementing storage opertions for Mission Critical Database Systems (eg MS SQL, Oracle,DB2).
- Ownership of root cause analysis related to incidents and Investigation into root cause using available information, leveraging vendor knowledge and support, and creation of remediation plans to rectify the problem.
- Creation and update operational, configuration, and performance health check processes and procedures.
- Creation of run-books for work done by L1 & L2 operational teams periodically.
- Assessment of compliance with IT control policies, and creation and on-time execution of remediation plans for gaps identified
- Manages small-scale technical projects including evaluation of potential solutions and make recommendations to resolve business problems with appropriate technology and improve operations support
- Conduct annual disaster recovery planning exercise and follow up with DR procedure updates
- Expereince in Storage migrations and Tech refresh.
- Provide support and direction to team members, other IT staffs, and business stake holders for problem solving in area of expertise.
- Perform Backup administration using Veritas Netbackup and other backup tools.
Requirements / Qualifications :
- Degree in Computer Science or equivalent
- Must be a team player with at least 5 years’ experience in Storage & Backup technologies and virtualized environment management
- Experience of managing 24x7 operations for mission-critical services.
- Ability to think out of the box and work independently, Ability to test / implement and maintain Storage solutions, Ability to understand integration points with existing infrastructure and systems
- Good knowledge of Windows server platform, knowledge of Unix/Solaris/Linux & VMware platform
- Experience in working on multiple storage products preferably Hitachi, PureStorage, EMC, Isilon NAS, Cisco MDS and Brocade SAN Switches
- Experience in working with Data Protection using Veritas Netbackup and other backup tools.
- knowledge of working with Veritas Appliance, EMC Data domain disk storage and Tape library like Quantum, StorageTek
- Strong technical IT operations background in server virtualization, disaster recovery, server backups and storage management
- Strong knowledge in hardware & systems software, clustering solutions, enterprise SAN, server and storage virtualization technologies, Local & Remote Replication and High Availability Mechanisms.
- A service-oriented person with effective interpersonal, communication, presentation and negotiation skills
- Good command of written and oral English
- Ability to communicate clearly with people at different levels
- Good team player who can also carry out assignments independently
- Certifications in Backup and Storage management will be an advantage
- Certification in ITIL