Role and Responsibilities

• Assisting stakeholder with modifying, enhancing or adapting existing or proposed pharmacy systems within an organisation with the purpose of improving business efficiency and productivity in the pharmacy
• Documentation and review of technical requirements for new solutions required by pharmacy users, analysing the business use cases and need for new features or improvements within current system
• Involved in systems development process, contributes to defining technical product specifications and configures and tests products and solutions
• Involved in ensuring the Systems stays alive during operation hours and also in its optimum performance

Key systems in the pharmacy includes the following:

Pharmacy System 

National Harmonized Integrated Pharmacy System (NHIPS) is the next national generation pharmacy solutions for Singapore and key IT enabler that aims to transform and unify medication management and supply through consolidating the multiple current isolated pharmacy systems in Singapore, from being provider-centric to one that puts the patient at the center. Pharmacy users will be empowered with a powerful, user-friendly pharmacy management system that can navigate the complexities of dispensing and supply of medication across hospitals and polyclinics .This state of art solution for pharmacy will allow pharmacy to process, track, and dispense all prescriptions with the highest level of security, accuracy, and efficiency. With this solution, medication information available across clusters with consistent medication terminologies and harmonization of pharmacy operations will enable best practices, accelerating quality improvement and safety initiatives across pharmacies, enabling patients to collect medication anytime, anywhere.

Automation System

Outpatient Pharmacy Automation Sytem (OPAS) is a highly complex and novel system, and is the first in region to integrate different high-speed automated dispensing machines and robotics, smart conveyors and even industrial robot armatures and assembling industry. Developed by IHiS together with our public healthcare institutions and suppliers, OPAS has transformed the way prescriptions are traditionally filled in the pharmacy. Each institution’s OPAS is customized with different combinations of robots and multidisciplinary technologies, depending on the business needs within the different pharmacy setting. Up to 80% of the medication dispensing processes are now automated in the Public Health Institutions, enabling prescriptions to be filled in a safer, more efficient and more productive manner. Since OPAS, patient’s waiting time in pharmacy have reduced improving overall patient’s experience. We are constantly looking at ways to innovate and improve OPAS system, harnessing technology to further complement the current workflow, delivering greater value to patient and healthcare institutions. Each OPAS project is unique and will have different key challenges. What we are ultimately working towards to, is a fully automated end-to-end outpatient pharmacy system, from the point when patients check-in at the outpatient pharmacy, to the dispensing and collection of medication – all directly from a kiosk. Inpatient Pharmacy Automation System (IPAS) is part of the Closed-Loop Medication Management (CLMM) system in the inpatient setting. It is a revolutionary process integrates automated and intelligent systems to close the inpatient medication management and administration loop completely. By digitizing this process, this Smart Health system has significantly enhanced patient safety and improved efficiency of the entire medication management process, from prescription ordering and supply to the administration of the medication. Nurses can spend more time on direct patient care because of faster turnaround for medications. This automated process has also enabled the pharmacist review of prescriptions and automates checks during the transfer of patients’ essential information to ensure correct medication serving, reducing risks of medication errors and adverse drug events. Doctors are also alerted to recheck their prescriptions, substantially decreasing cases of drug allergies and improving patient case.

Requirements / Qualifications

• Candidate must possess at least a Bachelor's Degree, Post Graduate Diploma or Professional Degree in Industrial and System Engineer/ Computer Science/Information Technology/Pharmacy or equivalent.
• Candidates should have strong analytical and soft skills.
• Proactive self-starter with an analytical and creative mind.
• Result and customer oriented with multi-tasking capabilities.
• Fresh Graduates are welcome for this position.