Years of Experience
At least 5 - 6 years’ experience in developing, implementing and maintaining IT systems

Position Summary / Project Description

This position will lead projects and maintenance

Role and Responsibilities

Option 1 : Business Analyst - who is NOT required to be involved in programming or configuration scope of work

The Business Analyst develops and designs system/data product solutions, tests the performance and usability of systems/data product and prepares user training documentation. He/She handles situations which may require broad research of client business processes and requirements, information technology requirements, procedures or problems according to business needs. He acts as a liaison between system users and technical staff to address questions and issues. He possesses an analytical mind, and is able to see interconnections with system solutions and usability. He adopts a systematic approach in handling ambiguous or complex issues, and actively discusses his perspectives to arrive at effective solutions.

Identify business needs

• Document needs and objectives, current operational procedures, issues
• Develop detailed user requirement documents
• Prioritise requests from multiple sources
• Propose prioritisation of user requests

Analyse systems

• Analyse systems/data products and processes to identify enhancement opportunities
• Guide documentation of specifications and interfaces between systems/data products
• Identify system/data products deficiencies and performance gaps

Develop solutions

• Identify options for resolution of system gaps
• Align system design with the needs of the users
• Prepare solution design specifications
• Support the preparation of solution proposals
• Advocate technical compatibility and user satisfaction
• Conduct change impact analysis
• Document system enhancements and detailed specifications

Manage project implementation

• Develop test plans and test cases
• Prepare test data to satisfy user acceptance test scenarios

Requirements / Qualifications

• BS Degree in Computer Science/Computer Engineering and equivalent practical experience
• 8-10 years of working experience with successful track record in project/operations management, business analyst, user and vendor management as well as coordinating technology projects amongst multiple stakeholders.
• Experience in healthcare industry is an added advantage.