Role and Responsibilities:
- Provide on-going application support and be involved in various stages of the SDLC.
- Conduct user requirement analysis for the development / implementation of new systems and enhancements to existing systems.
- Involvement in the system integration testing phase prior to implementation.
- Plan and coordinate end-user training for any system implementations or enhancements.
- Liaise closely with business users and build good rapport.
- Liaise closely with vendors in project implementation, application testing, supporting application patches and upgrades in accordance with project methodologies and policies.
- Support the team in defining project requirements, tracking and documentation.
- Provide 24/7 primary application maintenance support.
Requirements / Qualifications:
- Candidate must possess at least a Bachelor's Degree, Post Graduate Diploma or Professional Degree in Industrial and System Engineer/ Computer Science/Information Technology/Pharmacy or equivalent.
- Candidates should have strong analytical and soft skills.
- Proactive self-starter with an analytical and creative mind.
- Result and customer oriented with multi-tasking capabilities.
- Fresh Graduates are welcome for this position.
application support
SDLC
requirement analysis
implementation
system integration
testing
24/7